Tag Archives: author solutions

Author Solutions Sued For Deceptive Practices

author solutions bloomington indiana

Author Solutions, owner of several vanity press brands, has offices located in Bloomington, IN.

On Monday, April 29, I opened an email from an associate at Giskan Solotaroff Anderson & Stewart LLP. It said simply, “We represent plaintiffs against Author Solutions.  I wanted to let you know that we filed our class suit against them on Friday in the Southern District of New York.”

On May 2, I got an email from Anon with nothing more than a link to a Publisher’s Weekly article titled, “Authors Sue Self-Publishing Service Author Solutions.”

Then a couple of days ago, I got an email from Jodi Foster asking if I’d heard about the lawsuit. (If her name sounds familiar, it coule be because she did an interview here last May. See “iUniverse Complaints: Interview with Jodi Foster.”)

Then this morning, I noticed that I was getting traffic from a Forbes article posted yesterday on the subject of the lawsuit.

Although I’ve been tweeting about the suit since I received the first email, I figured it was time I wrote something about the happy news. Something official to include in  The Complete Index.

About the Lawsuit

Here’s an excerpt from the Publisher’s Weekly article in case you’re not familiar with the details:

Three authors have filed suit against self-publishing service provider Author Solutions, and its parent company Penguin, airing a laundry list of complaints and alleging the company is engaged in deceitful, dubious business practices. “Defendants have marketed themselves as an independent publisher with a reputation for outstanding quality and impressive book sales,” the complaint reads. “Instead, Defendants are not an independent publisher, but a print-on-demand vanity press.”

Beautiful, isn’t it?

There are three authors bringing charges: Kelvin James, Jodi Foster and Terry Hardy, and excerpts from the formal complaint read like poetry to someone like me:

“Despite its impressive profits from book sales, Author Solutions fails at the most basic task of a publisher: paying its authors their earned royalties and providing its authors with accurate sales statements.” (Victoria Strauss has posted a PDF of the full complaint.)

The authors are asking for $5 million in punitive damages. Now, I have no idea what kind of true financial impact a win could have on the company. Maybe none at all. What excites me more is the potential deterrent to future customers this lawsuit will bring, as it’s being widely publicized in self-pub circles and the media in general.

Other articles:

Bye-Bye Kevvy!

In related news, Digital Book World reported on May 3 that Author Solutions parent company, Pearson, has appointed one of their own to take over Kevin “Backdating” Weiss’s role as CEO. Penguin exec John Makinson said, “This is a bitter-sweet announcement because we shall be sorry to lose Kevin, who has provided the stability and clear leadership that Author Solutions needed in the year after our acquisition. But I always recognised that Kevin would seek fresh pastures in time and that a new chief executive from within Penguin would connect the business more closely to Penguin’s curated publishing activities.”

I haven’t yet heard where Weiss is heading, but the article says to expect an announcement sometime this week.

 

Author Solutions, Random House & Syphilis, Oh My!

author solutions syphilisIt never fails; every time I mention ‘Author Solutions’ and ‘self-publishing’ in the same breath, some self-pub stalwart emails me or tweets me with a tirade about how self-publishing—true self-publishing—has nothing at all to do with the business model of vanity presses, and Author Solutions is a vanity press.

In theory, I would agree. I even tried to make this distinction here on the blog early on, but found it futile. However we might like to define terms like ‘self-publishing’ and ‘vanity press’ in an academic sense, we cannot ignore actual language in use. ASI calls what ASI does self-publishing. Consumers call what ASI does self-publishing. Media outlets call what ASI does self-publishing.

If that makes you angry, perhaps I can console you a little. ASI’s attempt to change public perception by framing itself as a self-publisher has had limited success*. Instead of forcing ASI to use the less desirable term, we’re getting something even better out of the deal: The term ‘Author Solutions’ is now bearing the negative connotations we had previously associated with the more general term ‘vanity press.’

As an amateur linguist, I find this fucking delightful.

***

Recently a friend asked me how things were going with ‘that Author Solutions.’ Her nose wrinkled. Her upper lip curled. She expressed disgust. It was like someone had shown her the syphilis photos from my seventh grade health book at the exact moment she said ‘Author Solutions.’

That’s it! I thought. Author Solutions is syphilis.

And the thing about syphilis is that it’s contagious.

***

Yesterday, Random House went and did something foolish, exposing their sores and lesions to the world. You see, Random House recently launched e-book imprints with contracts so foul they were likened to vanity press contracts.

John Scalzi, president of The Science Fiction and Fantasy Writers of America, took Random House to task after seeing contracts for Hydra and Alibi**. He pointed out plenty of problems with the contracts: there are no advances, authors are charged for costs previously covered by publishers, and—I find this stuff particularly disgusting—the publisher keeps your rights for the length of copyright AND options the next thing you write.

Scalzi wrote:

“Dear writers: This is a horrendously bad deal and if you are ever offered something like it, you should run away as fast as your legs or other conveyances will carry you.”

Funny. That’s exactly what Mrs. Hewlett told us about sleeping with people who didn’t want to wear condoms.

***

So what, specifically, does Random House have to do with Author Solutions and syphilis?

Remember back in July when Pearson and Penguin acquired Author Solutions for $116M and the publishing world sort of gasped in horror? Many people thought executives at the traditional house were out of their ever loving minds. Others, including a few ASI employees, expressed hope, thinking maybe the sale would be good for ASI.  Maybe the new owners would finally force the scourge of the publishing industry to clean up its act?

No such luck. Think about it. When was the last time you heard of a healthy person and a syphilitic having sexytime, and the syphilitic being healed as a result?

So the disease has continued to spread through the industry. Pearson (parent of Penguin) merged with Random House after buying Author Solutions. Author Solutions was then hired to run Archway for Pearson’s competitor, Simon & Schuster. Penguin launched Partridge, another self-pub imprint operated by Author Solutions. And ASI already had self-publishing connections to Harlequin, Hay House and Thomas Nelson.

 ***

Maybe I’m paranoid from watching too much Fringe lately, but I believe Random House has a serious case of the ASI syphilis strain. Remember how your Sunday School teacher told you that having sex with one person was just like having sex with all the people that person had sex with? It’s kind of like that in the publishing industry right now. (Author Solutions is owned by Penguin who merged with Random House. Yadda. Yadda.)

Syphilis! Syphilis! Syphilis!

What makes Random House unique from syphilitic brands like iUniverse, Penguin, Partridge, etc. is that they’re not embracing the term ‘self-publishing’ when talking about their suck-ass, vanity-style imprints Hydra, Alibi and (presumably) Flirt—because that’s a term that could raise flags for even the n00biest n00bs.

I believe Random House wants to pioneer making vanity publishing the new traditional publishing, and they’re starting by, as Scalzi puts it, trying to “skim the slimmest of margins off the most vulnerable of writers” first.

I also believe that if these assholes succeed with their little vanity contract experiment, they’ll be one step closer to erasing any distinction at all between vanity publishing and traditional publishing.

And then those self-pub stalwarts all hung up on their definitions are really going to be pissed.

 


*By the way, you should know the law firm Giskan Solotaroff Anderson & Stewart LLP is currently investigating the practices of Author Solutions and all of its brands. There are whispers of a class action lawsuit. Tell. Everyone.

**As far as I’m concerned, both of Scalzi’s blog posts are required reading for new authors.

 

About that Author Solutions…

Author Solutions Penguin poops on publishing world

I know many of you are interested in getting continuing news about Author Solutions, so I’m pointing you in the direction of David Gaughran’s blog Let’s Get Digital today. He invited me to write a guest post in light of recent news that Author Solutions will be operating yet another self-publishing company, Partridge. Partridge is Penguin’s new self-pub brand for India.

If you hop over there you’ll also have a chance to read about Leah, an author who was saved by a caring internet from very nearly publishing with Author House. Read the post “Penguin’s Solution for Authors: One Racket To Rule Them All.

Sure You Don’t Want to Name it Simon & Schyster?

Simon and Schuster Logo MashupOkay, so here’s what happened in Publishing Land today:  Simon & Schuster announced that they jumped into bed with Author Solutions, forming yet another imprint run by Kevin Weiss et al. They’re calling it Archway Publishing.

So, to clarify: Pearson who owns Penguin who merged with Random House and owns Author Solutions Inc. is now working with their competitor, Simon & Schuster. Yes, for real. The New York Times adds:

“One odd twist of the deal is that Author Solutions was purchased by the British publishing giant Pearson in July. Pearson has made Author Solutions part of Penguin, a Simon & Schuster competitor. But since Simon & Schuster was already far along in the planning with Author Solutions for the new brand, they decided to go forward anyway, [Adam] Rothberg said.”

The Times also reports that Simon & Schuster wants to “distinguish Archway as a premium service, at a premium cost to the authors.”

Distinguish it from what, I wonder? Perhaps from all of Author Solutions’ other already overpriced brands and partnerships—names like Author House, iUniverse, Xlibris, Trafford, Palibrio, Publish in the USA, Abbott Press, Balboa, WestBow, Inspiring Voices, Legacy Keepers, FuseFrame, Pitchfest, Author Learning Center, WordClay, BookTango and AuthorHive?

By charging $1,599 to $24,999 for packages, Simon & Schuster’s Archway may well succeed in distinguishing themselves as the most laughably overpriced self-publishing option available. But I can’t imagine the words “premium service” becoming the hallmark of this hookup. You see, S&S is taking a hands-off approach to the whole thing. Again, quoting from the Times:

“While the venture promises to access the expertise of a major publishing house, it will be completely operated and staffed by Author Solutions. With no Simon & Schuster personnel involved, and without the Simon & Schuster name attached in any way to the final product, Archway’s prices – significantly higher than even the most expensive competition – could be a hard sell.” [emphasis mine]

And we all know about Author Solutions’ reputation for great customer service and quality, right? I mean, are these people for real? Let’s run down the litany of complaints against ASI one more time to make sure we’re all on the same page. From an earlier post:

“The short list of recurring issues includes: making formerly out-of-print works available for sale without the author’s consent, improperly reporting royalty information, non-payment of royalties, breech of contract, predatory and harassing sales calls, excessive markups on review and advertising services, failure to deliver marketing services as promised, telling customers their add-ons will only cost hundreds of dollars and then charging their credit cards thousands of dollars, ignoring customer complaints, shaming and banning customers who go public with their stories, and calling at least one customer a ‘fucking asshole.’

Anywho…

I admit I scratched my head over the Pearson/Penguin buyout of Author Solutions this summer. But with this S&S deal, I think I’ve carved an inch-long notch out of my skull with my fingernail. They’re effectively letting their competition run their self-publishing show. And all they have to say about it is that they were so far along in the branding process they didn’t want to turn back?

Add that to the list of things I won’t be buying from Archway Publishing.