Author Solutions Rep to Skeptic: ‘All I Can Tell You Is The Facts’
Now, Kevin was pitched by iUniverse back in the day, but decided not sign on the dotted line because they failed to answer all of his questions satisfactorily. Basically, Kevin sensed something sleazy was afoot and walked away.
Well, he recently received another email from Author Solutions. It was their typical spiel.
A few points about their first email:
- Notice how they’re humping that Penguin-Random House association to add an air of legitimacy the Author Solutions name can’t conjure on its own.
- Notice what B&N’s CEO is quoted as saying about the Author Solutions/iUniverse editorial review process. (So that’s why my B&N closed! Now I get it.)
- Don’t miss the rest of their corporate name dropping. Plenty of brands to be leery of including: HarperCollins, Putnam, Simon & Schuster and Holtzbrinck, Authors Guild, the Harlem Writers Guild, and the American Society of Journalists and Authors (ASJA), Barnes & Noble, Inc. and Chapters Indigo.
- Be sure you laugh at the part where they say iUniverse is designed to be “as similar to a traditional publishing experience as possible.” (Where to begin with this…)
- And finally, check out this line: “No other self publishing organization offers the unique and successful iUniverse Author Recognition and Marketing Programs.” (Except Xlibris, AuthorHouse, Trafford, et al because they’re owned by Author Solutions too.)
At any rate, Kevin picked up on what was going on, and shot an email back to Eric:
Ugh, I didn’t realize this was iUniverse under another name. I’ll pass thanks. I’ve heard nothing but horror stories about how little authors get and how you people upsell for next to nothing in return.
To which Eric responded with this gem:
Such horror stories are from websites that are being sued for racketeering, their [sic] essentially hiring people to write bad reviews about big companies. I don’t expect you to believe me, all I can tell you is the facts. We’ve been in business for 15 years, published over 91,000 books, we have an A with the Better Business Bureau, we are regulated by the FCC, and our company is a part of the Penguin Random House group. Many of my authors have even returned in recent months to publish their second and third book. I hope we hear from you again.
Oh. My. God. That’s so delicious. Racketeering? You wouldn’t be making shit up now, would you Eric?
‘Cause, umm, who’s suing whom?