Author Solutions & Jared Silverstone: Now With 99% More Bullshit

jared silverstone author solutionsIn case you missed it, the PR Lesson from Author Solutions & Chick-Fil-A post went kind of viral on Friday. And I have to say, it was a lot of fun. Not only was the news of Fake Jared picked up by GalleyCat, Writer Beware and The Atlantic Wire, but the link to my blog was shared on Google+ by Guy Kawasaki. Friday afternoon I spoke to Guy about self-publishing and his upcoming book on that subject!

But the thing that brought me the most joy? Author Solutions, Inc. (ASI) had to explain themselves to the publishing community. GalleyCat’s Jason Boog got this official statement from ASI:

“At Author Solutions we take our social media activities very seriously, and we are committed to following industry best practices. The manner in which the accounts were set up is not supported by our company-wide social media policy, and in no way is condoned by our company. We are taking appropriate action and we are in the process of removing the content from social media accounts.”

Of course, just like the company’s press releases, this official statement reeks of bullshit. If Jared Silverstone wasn’t sanctioned by the Author Solutions social media and PR teams, why was Jared found lurking on all the major social networks? Why was the Jared Silverstone account on Google+ still actively following people? And why had he posted a link to his blog, Indie Book Stalker, as recently as August 2, 2012?

Like the statement suggests, Jared’s Indie Book Stalker blog was removed along with his social media profiles, but you can still see the cached version of his solitary blog post if you’re curious. No surprise that the site contains one blog post, not even 250 words, and no less than three links back to the Xlibris bookstore, as Xlibris is one of the many publishing brands owned by Author Solutions.

indie books to screen screenshotThen there’s the blog Indie Books to Screen which I stumbled across while writing this follow-up post. If you look at it live now, it appears to be written by someone at Xlibris named Gio Ruiz. However, take a look back at the cached version of the site, and who do you see? You guessed it! Fake Jared. You see, Author Solutions doesn’t want to give up all of their precious backlinks, so they’re just changing the blog author names when it’s convenient.

Someone tell me again this whole thing wasn’t condoned by Author Solutions. G’head.

I’ll cut them a little slack on the deleting part though, as it must have been pretty late on Thursday night when the Author Solutions PR brain trust cobbled together that official statement. Clearly where it says they’re in the “process of removing the content from social media accounts,” they meant to write the qualifier “some” instead of the definite article “the.”

Right?

And though they’re gone now, we still have an ungodly number of distribution articles written by the Author Solutions employee formerly known as Jared Silverstone to take into account. GalleyCat uncovered a dozen articles attributed to Fake Jared on EzineArticles.com. And I’ve found several more articles on Goarticles.com, Easy Articles, and Articlesbase. These are the remnants of ASI’s “industry best practices.”

It seems odd to me that they’d try to spin this as if some rogue employee acted foolishly and without approval, considering Fake Jared’s been polluting the web with crap accounts since at least March. Either Author Solutions approved of these Silverstone tactics or they only discovered it was going on because I wrote about it. Neither scenario makes them look good.

Perhaps next time the BIG BOSS should line dance on the Cebu beach after the employees’ work has been inspected?

 

About Emily Suess

Emily Suess is a freelance marketing copywriter in Indianapolis, Indiana and a regular contributor at Small Business Bonfire.
  • http://twitter.com/rayntweets Claire Ryan

    Oh, it gets better than that.

    Let’s take a look at one of the articles. They’re building backlinks to a site called authorhouseauthors.com. So, check that site on Alexa.com, and what do we find? Lots and lots of automated comment spam.

    And it just so happens that that site has a lot of traffic from the Philippines.

    We’ve also got some site called authorhousereviews.com, which has the same general profile and same kind of spam backlinks.

    They can say what they like, but there is an SEO strategy at work here and the fact that they worded their statement so carefully says it all. The way the accounts were set up wasn’t supported by their company wide policy – of course not! These were set up specifically by their marketing department for the purposes of doing SEO, not by employees who wanted to talk about their jobs!

    Everything they’ve done that I can see is par for the course for a company that wants to get as many backlinks as possible as fast as possible. It’s very obvious that it was done in-house, by a team that probably didn’t know much about SEO beyond the basics – otherwise they’d be using other strategies to allow for the newest Google update.

    So the next question is why they’d do all this instead of paying a real employee to be a social media coordinator, like, y’know, other normal companies.

    My personal opinion is this: The new marketing department is in the Philippines. They had to fake it because no one is going to buy someone with a foreign-sounding name, dark skin, and less-than-fluent English working in Bloomington while the company has offices in Cebu City. Either some one there has absorbed the message of ‘more backlinks = good’ and not much else, or their pay is tied to the number of backlinks they get per month.

    Usual disclaimer: take with a grain of salt and all that.

    • http://blog.emilysuess.com Emily Suess

      Claire’s right, everyone. I should point out too that I didn’t run out of example links to post, I ran out of time to post them. You know, because this ASI stuff is just my HOBBY. :) Kudos to anyone else who comes back with more links to ASI’s crap content.

      Anyway…

      On Friday they listed an opening for a Social Media Publicist — on CareerRookie.com. A site that specializes in entry-level and intern opportunities. Twenty bucks says they pay some clueless college student $10 an hour to make the situation even worse.

      http://www.careerrookie.com/Entry%20Level%20Jobs/Marketing/US-IN/Social-Media-Publicist/J3G07F6HC3SHK2RSJSV/?IPath=JRCM&APath=2.21.0.0.0

      • http://twitter.com/rayntweets Claire Ryan

        So… many… buzzwords…

        I will take that bet. I think they’ll pay the clueless college student minimum wage with a promise to increase it after six months, or tie their salary to the number of retweets/likes/reblogs/whatever.

  • http://www.facebook.com/ellis.shuman Ellis Shuman

    Another excellent article in the continuing saga!

  • The Cold Draft of Reality

    Gawd — these guys. I had a pretty surreal experience freelancing for their ‘book-to-screen’ program. They had me adapting self-published manuscripts into treatments, which they apparently would then use to try and upsell their clients on exorbitantly overpriced screenplay adaptations. The whole thing reeked of selling snake-oil to people who didn’t realize that spec screenplays, regardless of quality, almost never get past the dreaded ‘intern readers,’ much less optioned, much less produced — whereas ASI assured that these adaptations would ‘most likely’ get produced, and with A-list Hollywood stars to boot.

    Also keep in mind, the majority of these authors would insist upon one-to-one adaptations of their manuscripts (most of which had clearly never been edited), which typically yielded sprawling, 3-hour scripts that would be line-budgeted for 100+ million bucks.

    What nonsense. Even better, ASI’s in-house ‘editors’ would inevitably return my treatments with a list of corrections that, at best, were arbitrary and, at worst, would themselves be rife with grammatical and syntactical errors. A few were riddled with spelling errors. Corresponding with editors who can’t spell does not exactly inspire professional confidence.
    But I had to quit because I was continually corresponding with poor folks who seemed honestly to believe that this was their ‘big break’ into Hollywood. It seems ASI even set up their own production company so they could claim that ‘other companies’ have a ‘first look’ deal with their screenplays. Shady.